Frequently asked questions
General Questions
GPTBOT4YOU is a service that offers customizable GPT-powered chatbots tailored to enhance customer interactions across various platforms. These chatbots are designed to be smarter, more effective, and cost-efficient, enabling businesses to provide responsive and personalized customer support. The service allows for seamless integration with websites, messaging apps, and other digital channels. GPTBOT4YOU also prioritizes data privacy, security, and compliance, ensuring that your business communications are not only effective but also secure and reliable.
Fill-in the contact form available in the Contact Us page.
Additionally, you can reach out to us via email at info@gptbot4you.com for personalized advice and assistance with your subscription. We aim to respond within 24 hours.
Getting started with GPTBOT4YOU is designed to be a quick and seamless process. Typically, your custom GPT-Bot can be trained and deployed within 48 hours. For more complex setups that require additional customization or integration, the process may take up to 7 days. We offer a personalized consultation to discuss your specific requirements and ensure that your chatbot is tailored to your business needs. Whether you need a simple bot or a more advanced solution, we’re here to help you get up and running efficiently!
GPTBOT4YOU is ideal for any business seeking to enhance customer engagement and streamline interactions. Whether you’re in e-commerce, customer service, healthcare, education, or any other industry, our GPT-powered chatbots can be tailored to meet your specific needs. We offer custom integrations for various platforms, including your website, WhatsApp, Slack, Messenger, Zapier, and other applications, making it easier to provide instant, personalized responses and improve overall customer satisfaction. If your business relies on effective communication, GPTBOT4YOU can make a significant impact.
Integrating a GPT-Bot into your website or services is straightforward, hassle-free and quick. Here’s how it works:
Website Integration
Once your GPT-Bot is trained, integrating it into your website is a straightforward process. You will receive a chatbot bubble script code that can be easily embedded into your website’s code. This process is designed to be completed swiftly and with minimal technical expertise—simply insert the script code, and your chatbot will be up and running in no time.
Support Provided: We offer comprehensive support throughout the integration to ensure a smooth and efficient experience. Our team is available to assist with any questions or technical issues that may arise.
Integration with Messaging Services
For integration with messaging platforms like WhatsApp or Messenger, we use Zapier. This tool allows for a seamless and quick connection, enabling your GPT-Bot to interact with users across various channels.
Support Provided: We also offer dedicated support for the setup and integration of your chatbot with these services, ensuring the process is completed swiftly.
Overall, integrating a GPT-Bot into your website or services is designed to be both time-efficient and hassle-free, with our team available to support you throughout the process.
Since managing orders and providing updates involves handling sensitive data, this feature depends on your specific business use case. Currently, it is only available through our ENTERPRISE plan. If you’re interested in enabling your bot to handle orders and offer real-time status updates for your e-shop, please contact us to discuss the details and requirements.
Pricing Questions
GPTBOT4YOU offers a cost-effective solution with a simple monthly subscription and no additional fees, making it more affordable than conventional chatbots that usually cost hundreds or thousands of dollars every month.
No! There are absolutely no hidden costs. You simply pay a straightforward monthly subscription fee, and you get access to all the features included in your chosen plan. Whether you select the STANDARD, PREMIUM, or ENTERPRISE plan, you’ll receive our full range of services without any surprise charges or additional fees.
However, if you hit the monthly interaction limit included in your plan, you might need to upgrade to a higher-tier plan to accommodate your growing needs. This ensures your chatbot continues operating smoothly as your business expands.
We offer three subscription plans to meet the needs of businesses of all sizes:
STANDARD Plan (€69/month when billed annually or €79/month)
- Ideal for businesses that need essential chatbot functionality.
- Includes integration with your website, customer support, periodic weekly retraining, bot maintenance, and 50,000 chatbot interactions monthly.
- No additional fees—just a simple monthly subscription.
- 7-day free trial included.
PREMIUM Plan (€89/month when billed annually or €99/month)
- Perfect for businesses that need a more robust solution.
- Includes everything in the STANDARD plan, plus priority customer support, daily + on-demand retraining, and 100,000 chatbot interactions monthly.
- No additional fees—just a simple monthly subscription.
- 7-day free trial included.
ENTERPRISE Plan (Custom Pricing)
- Tailored for large-scale businesses with advanced needs.
- Includes everything in the PREMIUM plan, plus integration with multiple platforms (Messenger, WhatsApp, etc.) and custom systems, 24/7 priority support, live agent takeover feature and a custom interaction volume based on your specific business requirements.
- No additional fees—just a straightforward monthly subscription.
Yes, we offer a 14-day money-back guarantee. If you are not satisfied with our service within the first two weeks, simply contact us to request a refund. We will process your refund promptly and with no questions asked.
If you reach the monthly interaction limit for your plan, you may need to upgrade to a higher-tier plan to continue using the chatbot without interruptions. However, our plans are designed to handle a large volume of interactions, so it’s only in rare cases that users hit their limit, even with significant website traffic.
However, if that happens, we’ll work with you to increase the limit as quickly as possible to ensure seamless service. Additionally, we have safeguards in place to protect our chatbots from spam and excessive interactions, ensuring your quota is used efficiently for genuine customer engagement.
To get started with our ENTERPRISE plan, simply contact us to discuss and negotiate the details tailored to your business needs. Our team will work with you to create a custom solution, including interaction volume, platform integrations, and any specific requirements your business may have. We’ll ensure that the ENTERPRISE plan is fully aligned with your goals and provides the flexibility and support you need.
We accept a variety of payment methods, including credit and debit cards, Link, SEPA direct debit, Apple Pay, Google Pay, Bancontact, and Klarna. If you prefer to use another payment method not listed here, please feel free to contact us, and we’ll be happy to discuss alternative options that suit your needs. Our goal is to make the payment process as flexible and convenient as possible for your business.
Technical Questions
Unlike traditional chatbots, which can be challenging to set up and require extensive hardcoding and predefined responses, GPT-powered chatbots offer a more streamlined and adaptable solution. They are easy to maintain and benefit from frequent retraining, allowing them to stay current with evolving language use and trends. GPT-powered chatbots dynamically adjust to each interaction, providing a more natural and engaging user experience. Additionally, they are more cost-effective, making them an ideal choice for small and medium-sized businesses or websites. By reducing the need for constant manual updates and customization, these chatbots help businesses save on development and operational costs while delivering high-quality, responsive customer interactions.
To explain it on a high-level, our GPT-Bots don’t rely on fine-tuning or outdated chatbot techniques like hardcoded conversational steps, but instead use vector embeddings and semantic search. When you upload content, it’s divided into chunks, each converted into vectors representing their semantic meaning. These vectors are stored in a vector database. When a user asks a question, it’s vectorized similarly, and a search is performed to find the closest semantic matches in the database. These matches are then used to generate a response from GPT model by forming a prompt like, “Answer this question using only these chunks of text.”
For the STANDARD plan, our bots are retrained weekly to ensure they stay updated with any changes to your website’s data.
With the PREMIUM and ENTERPRISE plans, you not only benefit from regular retraining, but you can also request on-demand retraining whenever needed. This is particularly useful to ensure your bot is always providing accurate and up-to-date information, and not relying on stale or outdated data. Regular retraining helps keep your chatbot aligned with your business’s evolving content and needs.
Absolutely! Our bots are retrained weekly to ensure they have the latest information from your website. Additionally, if you want to customize your bot’s appearance, speaking tone, or any other aspect, simply contact us. We offer full flexibility so your bot not only performs optimally but also aligns with your brand’s voice and style.
Yes, GPT-powered chatbots support over 80 languages providing robust and flexible language capabilities that traditional chatbots often struggle to match! GPT-Bots excel in multi-language support due to their extensive training on diverse datasets that include numerous languages. Unlike traditional chatbots, which require separate coding and maintenance for each language, GPT models can understand and generate text in multiple languages dynamically, making them more efficient and scalable. They offer consistent quality and can seamlessly switch between languages, reducing development costs and effort.
We understand that security is a top priority when integrating new technology into your website or application. Here’s how we ensure that our GPT-powered chatbots are secure and trustworthy:
Comprehensive Security Measures: We use the latest security protocols and practices to protect your data and ensure secure communication between the chatbot and your systems. Our integration processes are designed to maintain high security standards.
Data Privacy and Compliance: We are committed to data privacy and comply with relevant data protection regulations, including GDPR and CCPA. Your data is handled with care, and we use encryption to safeguard it during transmission and storage.
No Unauthorized Access: Our chatbots are designed to operate within the defined scope of your application. They do not have the capability to access or alter your system outside of their intended functions. We ensure that any third-party tools used do not compromise your system’s integrity.
Applications Assurance: The applications we use to build and deploy chatbots is selected based on its adherence to robust security standards and practices. While we cannot directly control every aspect of this, we carefully vet our tools to ensure they meet high security criteria.
Transparent Integration: We provide clear documentation and support during the integration process. You have full visibility into how the chatbot is implemented and can review its operations to ensure they align with your security policies.
Customer Support: Our team is available to address any security-related questions or concerns you may have. We offer support to ensure a smooth and secure integration process.
We take every precaution to ensure that our GPT-powered chatbots are secure and trustworthy. If you have specific security concerns or need further information, please do not hesitate to contact us.
